Billing & Pricing

Billing Periods

Usage-based products (e.g., SMS segments, MMS segments) are billed at the end of each month. License-based products (e.g., consulting, database services) are billed at the top of the month.

Payment Methods

Invoices are sent via email and payment by ACH is preferred. If you are unable to pay by ACH, please support@withtheranks.com and mention your preferred payment method. We will accept credit cards upon request, but a 3% processing fee may apply.

Usage Reports

If you require an ad-hoc usage report mid-month, please email us and include the name of your organization and the time period desired.

Pricing

Texts

Under our Standard pricing model, outbound SMS segments are priced at 1.25¢ and MMS segments are priced at 3¢. You can read more about segments here.

Number Lookups

Contact validation is priced at 1/4¢ ($.0025) per cell. Use our Filter Landlines feature to confirm that your contact lists are textable!

Consulting Services

To inquire about our consulting offerings, please email us or book a time to chat! Our team, former leaders of the Bernie 2020 National Texting Team and Tech Team, can offer extra assistance in planning, building, and analyzing your campaigns.

Reporting and Integrations

To inquire about additional reporting tools (e.g. read replica access, custom dashboards) and integrations with other tools (e.g. Slack), please email us.