📄️ Add Tags To A Conversation
Adding tags to a conversation allows your Spoke administrators
📄️ Close Conversation
Closing a reply allows you to move onto the next conversation
📄️ Escalate A Conversation
Escalating a conversation brings it to the attention of your
📄️ Opt Out A Contact
Opting out a contact adds them to your organization's opt-out
📄️ Request Texts
If you are a
📄️ Reset Your Spoke Password
If you've forgotten your password, follow these steps to
📄️ Send Texts
After you have requested and received an assignment, you can begin texting contacts.
📄️ Texter Training Guide
Texter Training 101: Watch this short training video\*
📄️ Update Texter Profile
A texter can update their name, email address, and password from
📄️ Use Canned Response
Canned responses are messages prepared for you by your Spoke